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OHQ's records suffice proof of a fee that is payable unless they are shown to be inaccurate. Consumer will use its practical endeavours to notify OHQ of any kind of billing disagreement within fourteen (14) days of receipt of a billing, adhering to the process detailed in Area 15. If Client disputes an invoice, the billing must continue to be paid on time nonetheless OHQ will certainly credit or reimburse Customer if it is later fairly figured out by OHQ or pursuant to the conflict resolution procedure described in Section 15 that the invoice was incorrect and the Client is qualified to a credit or refund.

Such alterations might include, without constraint, modifications for the Registration Costs or Use Charges for OHQ Paid Services, adjustments to the usage allocations consisted of in the Prices Strategies, and discontinuation of Prices Strategies. (a) Each such alteration will certainly take effect after sensible development composed notice is supplied to Consumer (for instance, by being published to the OHQ Internet Site), other than that any such modification that affects a Selected Paid Solution will relate to Customer beginning at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ offers notification of such modification to Client in conformity with Area 16.8.

If Customer does not terminate its use any kind of damaged Selected Paid Service prior to the efficient date of such alteration, Client will certainly be regarded to have consented to such revision with regard to such Selected Paid Service. (b) If a Prices Strategy selected by Consumer is terminated, OHQ will certainly provide Consumer with practical advance notification of no much less than thirty (30) days and Client will be offered the option of picking a brand-new Rates Plan from then-current rates strategies offered by OHQ.

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For avoidance of question, this paragraph does not put on modifications to the Cost Listing, which are resolved in Section 7 (alice virtual receptionist).1. Consumer represents that all details offered by Client and its customers to OHQ (including, without constraint, all call details and info concerning Consumer's Charge card) is accurate, up-to-date and full at the time it is offered to OHQ

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Consumer needs to at all times abide by all laws, policies, standards and codes suitable about its use OHQ Offerings and the Customer's supply of its services and product to its callers. Client will not use any OHQ Offerings to involve in, or to motivate or assist others to take part in, any unlawful or deceitful tasks.

If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent out, Consumer will certainly incur the relevant Registration Charge for the new Paid Solution Term (the ""). The reliable date of such termination will be either (i) the Asked For Termination Day, or ought to Client not mention an Asked for Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends according to this Section 10.1(b): (i). The Registration Costs that have been pre-paid will certainly be kept and the OHQ Offerings available to Consumer till the last day of the Last Paid Service Term (based on reinstatement charges under provision 10.3(e)) and the unused balance of the Prepaid Usage Debt will be maintained by OHQ for future usage by Client if Customer determines to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Adhering to termination of any kind of OHQ Solution, OHQ will certainly not be responsible by any means for answering telephone calls, taking or providing messages, or performing any type of other tasks about such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ might terminate Consumer's Account and Customer's accessibility to the Account.

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(e) Complying with discontinuation of any OHQ Solutions, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to renew or otherwise recommence a terminated OHQ Services, OHQ may call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's sensible costs in refining the reinstatement) Info gathered by OHQ from Client and its callers may be used, revealed and shared by OHQ based on OHQ's personal privacy plan as offered on the OHQ Website ("") and as may be amended periodically.

The Controller hereby appoints the Processor with respect to processing activities undertaken during the stipulation of assistant services. OHQ and Customer recognize and concur that the Processor undergoes the following obligations: The Processor shall abide with the pertinent Information Security Laws and should: (a) just act upon the created guidelines of the Controller and make certain those acting under their authority do the very same; (b) make certain that individuals processing the information go through a duty of confidence; (c) utilize its finest endeavours to protect and protect all personal information from unauthorised or illegal processing, including (yet not limited to) unintentional loss, devastation or damage; (d) ensure that all handling meets the needs of the GDPR and related Data Defense Laws; (e) make sure that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the previous consent of the Controller; educate the Controller of any type of desired adjustments worrying Sub-Processors; they apply a written agreement including the very same information defense obligations as set out in these Terms; recognize that any type of failure on the component of the Sub-processor to abide by the Data Security Rule, the Cpu remains fully reliant the Controller for the performance of the Sub-Processor's commitments; and help the Controller in supplying subject gain access to and permitting information based on exercise their rights under the Information Protection Laws.

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The Controller shall accomplish adequate and suitable onboarding and due persistance checks for all Cpus, with a complete evaluation of the obligatory Data Security Legislation demands. The Controller shall confirm that the Processor has ample and documented processes for information breaches, data retention and data transfers in position. The Controller shall obtain proof from the Cpu regarding the: (a) confirmation and integrity of the staff members made use of by the Processor; (b) any type of certificates, certifications and plans as described in the onboarding procedure; (c) technological and functional procedures utilized in safeguarding the Personal Information; and (d) procedures in place for enabling data topics to exercise their rights, consisting of (yet not limited to), subject gain access to demands, erasure & rectification treatments and constraint of handling steps.